Frequently Asked Questions
Everything you need to know about your SPS FURNITURE experience.
What are your standard shipping times for large furniture items?
Standard delivery for large items typically takes 7-14 business days. Once your order is processed, our logistics partner will contact you to schedule a convenient delivery window.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee at checkout.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in original condition and packaging. Please note that custom-made or personalized furniture pieces are final sale.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your SPS FURNITURE account to view real-time updates on your shipment.
What kind of warranty comes with your furniture?
All our furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
Can I request fabric swatches before making a purchase?
Absolutely. We offer up to five complimentary fabric swatches to help you choose the perfect texture and color for your space. Simply contact our support team to request them.