Returns & Exchanges

At SPS FURNITURE, we want you to love your home, which is why we offer a 30-day return window for items in their original condition. If your piece isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and photos of the item to receive a Return Merchandise Authorization (RMA).

2

Prepare for Pickup

Disassemble the furniture if necessary and pack it securely in its original packaging to prevent damage during transit.

3

Schedule Collection

Once your request is approved, our specialized furniture couriers will contact you to coordinate a convenient pickup time from your residence.

4

Inspection and Refund

After our warehouse team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing