Returns & Exchanges
At SPS FURNITURE, we want you to love your home, which is why we offer a 30-day return window for items in their original condition. If your piece isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and photos of the item to receive a Return Merchandise Authorization (RMA).
Prepare for Pickup
Disassemble the furniture if necessary and pack it securely in its original packaging to prevent damage during transit.
Schedule Collection
Once your request is approved, our specialized furniture couriers will contact you to coordinate a convenient pickup time from your residence.
Inspection and Refund
After our warehouse team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
